You may return new, unopened items within 60 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Buyer pays return shipping for unwanted/unneeded items or ordering mistakes. The buyer may be subject to a 20% restocking fee if the product(s) comes back in a non-resellable condition.
You can expect to receive your refund within 1 week of package delivery to our shipping facility.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond to you quickly with instructions for how to return the item(s) and issue an RMA.
Most items will ship same day as long as the order is received and payment has cleared before 2PM EST Monday-Friday excluding holidays.
Shipping & Returns